For you & your family
Care at home
Support with daily routines that respects your preferences, dignity and independence.
Home care and agency staffing, based in Woolwich
Care at home.
Support for your team.
Personalised support at home, and trained staff for care providers. We start by understanding what you need.
Arrange care at home
For care providers
Agency staffing
Trained and qualified nurses, senior carers and carers to meet your staffing requirements.
Registered with the CQC Based in Woolwich, SE18 Enquiries from families and care providers
The Ace Dynamic approach
Care shaped around
your needs and choices.
Our aim is to help people maintain their independence and dignity in their own homes and communities. Care is tailored to each person, with respect for their preferences, personal, cultural and religious values.
A member of our management team will visit to assess your needs and agree a care plan. We involve you and, where appropriate, your family and carers in decisions about your support.
Qualifications and experience
Meet the management team.
Who runs the service, and how our care workers are trained.
Company Director
Mr. Shyam Khatri
Over 10 years’ experience in recruitment and management.
Registered Manager
Mr. Pushker Raj Sigdel
More than 10 years’ experience in care.
Our care workers receive training on safeguarding, medication, infection control and all other statutory training before they begin their work. We support their development through ongoing training programmes.
How we can help
What we do
Care at home for individuals and families.
Staff for care providers.
Care at home
01
Personal care
Support with bathing, dressing, toileting, continence, oral care, grooming and daily routines.
02
Domestic support
Help with daily tasks, meals and handling personal possessions.
03
Medication and specialist tasks
Trained staff support medication management and tasks such as catheter care.
04
An individual care plan
A member of our management team visits to assess your needs and build a plan around your preferences.
We do not provide nursing care services at home.
Let’s talk about home careAgency staffing
01
Carers
Trained and qualified carers supplied to care providers.
02
Senior carers
Staff supplied to support provider teams and their staffing requirements.
03
Tell us who you need Nurses
Trained and qualified nurses supplied to care providers. This is separate from our home care service.
Care planned with you, in your own home.
Values and principles of care
How we work with you
Privacy and confidentiality
We respect your privacy and involve you in decisions about your personal information.
Communication and choice
You should be heard and informed. We make services accessible and flexible around your choices.
Dignity and independence
We respect your rights and help you maintain as much independence as possible.
Your goals, culture and community
Your personal, cultural and religious values matter. We encourage fulfilment, participation and connection.
Involvement and shared responsibility
We value your family and carers and involve you in decisions about your support.
Safety and reasonable risk
Your right to make choices matters. We consider risks carefully and explain how support can continue safely.
How it starts
From first call to care
in three steps.
For families
01
Tell us what matters
Talk to us about the routines, preferences and everyday tasks you would like help with.
02
Explore your options
We discuss your needs and arrange the next steps for assessing suitable support.
03
Agree your care plan
Together, we agree the support and arrangements before care begins.
For providers
01
Share your requirements
Tell us your setting, the roles you need and your dates or shifts.
02
Discuss availability
We talk through the experience required and suitable staffing options.
03
Confirm the arrangements
Agree the assignment details and terms with our team before the placement begins.
Common questions
Questions people
ask us.
Whether you’re arranging care or looking for staff, we’re here to talk it through.
Care informationHow do I arrange care at home?
Contact our team to discuss your situation. We will talk about the support you need and the next steps for an assessment and care plan.
Can I enquire on behalf of a family member?
Yes. You can start the conversation on their behalf. Their wishes and involvement remain an important part of planning care.
How much will care cost?
Costs depend on the support required. Speak to our team about your needs so we can explain the proposed care and pricing.
How do I request agency staff?
Tell us the role, location and dates or shifts you need covered. Our team will discuss requirements and availability with you. An enquiry does not confirm a booking.
Do you provide nursing care at home?
Our home care service does not provide nursing care. Supplying nurses to care providers is a separate part of our agency staffing service.
Which areas do you cover?
Our business is based in Woolwich. Please share your location with the team so we can confirm whether we can support your care or staffing enquiry.
Here to help
Get in touch
Looking for care for yourself or someone close to you? Finding staff for your care service? Tell us what you need.